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For over 20 years Zoe has been a big part of Belmont Healthcare. During this time, she has been held responsible for several roles within the business as a valued member of the care and management team.
She has held a variety of roles, including Regional Operations Manager, Registered Care Home Manager of Sandbanks Care Home, as well as Home Care Manager for Belmont at Home Care service in New Romney.
Now as Care Home Manager at Edendale Lodge Care Home her experience in care and knowledge of our company puts Edendale Lodge Care Home in good hands leading the care team in delivering outstanding care and support.
Pauline has worked with Belmont Healthcare for over 9 years. Pauline says "It is a privilege to be able to give people a sense of dignity and happiness, to make their lives more comfortable and relaxed, especially as they enter the later years of their lives".
Rachel has been with Haslington Lodge Care Home since 2008. She first joined as a Healthcare Assistant and then progressed quickly within the company to become a Senior Healthcare Assistant, Assistant Manager and now Care Home Manager.
A much-respected member of the team Rachel brings her 14 years of considerable experience to the leadership role of supporting her care team in their everyday roles. Committed to developing the professional knowledge and skills of her team further Haslington Lodge Care Home has the benefit of being led by a dedicated professional eager to provide the very best care and support.
Originally from Poland, Monika came to England in 2004 and has lived in the Midlands before moving to Greenhithe in Kent and joined Haslington as a day Healthcare Assistant .
Monika has taken on various roles in the home, including Senior Carer, and Night Coordinator - the first year she took to learning as much as she could about Dementia. After completing her NVQ 2 and NVQ 3 in 2016/2017, Monika was able to step into a senior care position and also learned how to administer medication. In 2024 Monika was delighted to be offered the opportunity from Belmont Healthcare's Management team to apply for the Assistant Manager position which she accepted with absolute joy.
Monika says herself that she is very passionate about her role, is loyal and committed to the company, and relishes working within the current team at Haslington Lodge. She continues to learn and take on any additional training that she has the opportunity to take on and is a huge support her her Manager Rachel and all of the Haslington team.
Kelly began her career as a carer & has worked hard to progress her knowledge and experience over a 20+ year span. She wholeheartedly believed this was her path, she's always been a people person and was determined to give back to the community.
She has an abundance of knowledge in a variety of care environments, including Learning Disabilities, Mental Health and Dementia. Managing Care Homes for 8+ yrs, her determination as Reg. Manager has resulted in exceptional outcomes, ie achieving levels of ‘Outstanding’ with CQC and looks forward to driving these same achievements to Madeira Lodge via her person centred care.
Kelly says “Being a Registered Care Home allows me to make a positive impact on a daily basis, which is something that drives and fulfils me greatly. It’s amazing to know that I can make a difference in creating a warm and nurturing environment where everyone feels valued, respected, safe and cared for.
Gina has worked in care for over 27 years. Beginning in LD and mental health within the NHS, Gina had a short break to bring my two children up and during this time, cared for her Grandad who had Dementia. This made Gina want to work within a care home setting and be able to support individuals and make a difference to their lives, ensuring they live a happy and fulfilled life.
Gina has worked committed to working in most fields within the care home environment and has worked within management teams for many years. She has been instrumental in turning inadequately rated care homes into a much higher rating. Gina says herself that she loves a challenge and gives 100% in all that she turns her hand to. Gina is a very caring and loving person and making a difference to individual's is of paramount of importance to her, she loves to shower residents with love and laughter, believing that happiness and laughter is the best medicine in the world.
Gina says "I love to focus on the individual and ensure they are in the centre of their care and I learn something new every day as no two individuals are the same. I love my job and enjoy every minute I have available to me which allows me to learn new things."
Clare has been in a caring environment since 1984 and I started out as a 'tea girl'. She then worked up to being a carer, was giving out medication at 15 years old and worked nights too. Claire had a short break to have her first 2 children and worked in a different role but soon went back into care as she missed it so much.
Claire was determined to achieve more though, and wanted to make more differences to improve the care that was being delivered in her role at the time. A charity Care Co-ordinator role followed, progressing to Deputy Manager level and when the manager left, Claire took on that role too. In 2005, Claire completed her RMA and has been a Registered Manager for the last 18 years, boasting an incredible 39 years in the care environment.
Claire says of herself " I have fire in my belly for a good work ethic and am very passionate about ensuring that residents are treated as an individual and not just a number. I have dedicated my career to looking after vulnerable people and doing my utmost to put a smile on their faces. I love to hear about someone's life with the ups and downs as it won't be too long and the older generation will be gone forever with their memories of their childhoods, the war and the hard times that they survived. I do this job because I love it, it's not a job, it's a complete vocation. "
There isn’t anything about home care Sam doesn’t know, and with her 20 years of experience working for the NHS and Social Care sector, she is well placed to develop a hands-on approach to home care.
Sam says: “I’ve been in the care industry for nearly 20 years, the role has adapted with me and my family, I’ve been branch manager of a large company managing the operations of thousands of hours of care and the 50 carers to provide it, but my real passion is as a carer providing personal care that provides a positive impact on an individual’s life.”
am’s wish is to leave the corporate world behind and go back to basics with hands-on care as she develops a boutique team of dedicated Belmont at Home carers.
As Sam began her Home Care Manager role in 2022, she said “I’m looking forward to building something incredible and being relatable to my team. I’m already hiring additional members to our ever growing team as more and more customers come on board, the future looks very bright indeed for our Home Care Team.”
We’ve always had a very close family, after losing my grandad unexpectedly in 2012 My nan became very dependent on my mum. In 2017 she was diagnosed with Dementia; her behaviour became very unstable, and we all worked together to look after her. Soon after she was diagnosed with bowel cancer. She became extremely poorly, with my and I caring for her with the help of some carers. The carers were wonderful and always very helpful. My nan deteriorated massively over the last 2 years of her life; the carers made it possible for us to keep nan home with us. We couldn’t have done it without them. Sadly in 2023, we lost my nan.
After years of caring for her, I had a void I felt needed filling so I decided to change jobs and go from doing security at the airport to joining an amazing team at Belmont. As soon as I started, I loved my new job, making friends with the older generation is always a developing experience. They’re full of wisdom and guidance, with so many stories to share. It almost felt rude that I was being paid to meet some of the most wonderful characters alive. After a short period working in this role, I was presented with an opportunity to become a care coordinator, which allows me to help provide enhanced support, streamline communication, personalise care planning, become an advocate for them, and ensure continuity of care for everyone we care for.
I feel very honoured to be part of a prospering company that puts the care and needs of its clients at the front of every decision and is always looking for ways to do more and help more people. I hope to grow and learn as much as I possibly can with Belmont whilst making sure all of the people, we care for are happy and know they’ve got a friend as well as a carer when our team attends each call.
