The Belmont @ Home Midlands team received a duo of surprises—a heartfelt thank-you note from the family of beloved client, Ken and a top rat
The Belmont @ Home Midlands team received a duo of surprises—a heartfelt thank-you note from the family of beloved client, Ken and a top rating of 10 out of 10 for their care.
The card, filled with warm words of appreciation, was a touching gesture from family members of Ken, who has now transitioned to a care home. Sam Anderson, Manager at Belmont @ Home said: “The card, filled with warm words of appreciation, was a touching gesture that moved everyone here and reminded us of the profound impact we have on the lives of those we care for. We are so grateful to have had the privilege of caring for him."
The thank you seems especially poignant as the homecare company received confirmation of a 10 out of 10 customer rating on homecare.co.uk, the top home care review website. This rating is a testament to the dedication and passion of the company to care our carers.
“Receiving this beautiful card and the thoughtful chocolate gifts whilst being publicly recognised for the service we provide has meant the world. Thank you to Ken’s family and the other families who left positive feedback; it reinforces our commitment to providing exceptional care and companionship.”
